Juvly Aesthetics Membership Agreement
For valuable consideration received, I agree to this Juvly Membership Agreement.
The following terms are part of this agreement:
Your membership can be used at any Juvly location in the United States. A member may sign up at any location & use their membership for services at any Juvly location. Memberships may not be voided or refunded due to a clinic relocation or clinic closure, as other options are offered.
Your membership is considered a prepayment toward future services. For annual memberships, this prepayment is made in full at the time of joining. For monthly memberships, your prepayment is divided into 12 equal installments. In addition to prepayment, your membership entitles you to discounts on products and services, member-only events, and free shipping on products.
Particular appointment availability or Juvly team member availability is not guaranteed. Membership may not be refunded nor voided due to the termination or exit of a preferred provider. Membership may not be refunded nor voided due to limited availability of appointments. It is the member’s responsibility to book in advance if certain dates or times are preferred.
Membership pricing, promotions, and banked dollars are non-transferable to other people and are for the member’s use only. Membership discounts do not apply where noted. Juvly prices are subject to change at any time.
Any membership fee that is returned for insufficient funds, incorrect card number, or card information, is considered in arrears and due to Juvly immediately. A $25 fee may be assessed for each late payment. If a membership fee is a past due for more than 14 days, a $50 reinstatement fee may be due to reinstate the membership. After 30 days of non-payment, the membership will be cancelled and subject to a $350 termination fee. You will be unable to book future appointments with Juvly until all outstanding balances are paid.
A membership fee cannot be paid by an in-store credit or Care Credit and must be paid by a Visa, MasterCard, American Express, or Discover Card. Monthly memberships require an approved payment type to be placed on file with Juvly for scheduled, recurring payments. Membership fees cannot be paid by any promotional vendor programs such as All? or Aspire Rewards.
Should you dispute a membership charge, either monthly or annual, your membership will be immediately terminated and any remaining credits will be unavailable to you. Your account will be terminated from booking further appointments until a decision has been made by your Credit Card company, at which time we will update your account accordingly. You, of course, are encouraged to redact the dispute. In the event the disputed charge is returned to Juvly, no changes will be made to your virtual wallet; however, your membership will remain in a terminated status and will require re-enrollment at the current pricing to continue. However, should the disputed order not be returned to Juvly, the disputed charge amount will be deducted from your virtual wallet including a $25 dispute fee. Your membership will remain in a terminated status and will require re-enrollment at the current pricing to continue.
Should you dispute any other credit card charge, your account will be terminated from booking further appointments until a decision has been made by your Credit Card company, at which time we will update your account accordingly. You, of course, are encouraged to redact the dispute. In the event the disputed charge is returned to Juvly, no changes will be made to your virtual wallet. However, should the disputed charge not be returned to Juvly, the disputed charge amount will be deducted from your virtual wallet including a $25 dispute fee.
In order to cancel a membership before the 12-month minimum commitment is over, the member must have moved more than 50 miles from any Juvly location and will be required to send a current utility bill (gas, water, or electricity) with the address and member name listed on the bill to email@example.com. If a member has not relocated and hasn’t been a member for the 12-month minimum, a $350 short-term cancellation fee will be due to terminate the membership. Previously paid fees, whether from membership payment(s) or prepaid services, can not be applied towards this short term cancellation fee. In the event the early termination fee is not paid, your account will be placed on hold and you will be unable to book future appointments until the balance is paid.
To cancel a membership after the 12-month initial term, a 90 notice must be given via email. The 90-day cancellation notice can be sent directly to firstname.lastname@example.org.
Members agree to abide by all company policies and membership terms and conditions.
Membership payments, monthly or annual, are non-refundable - no exceptions.
Monthly Membership Specifics:
The monthly membership fee is $99 per month along with a one-time, non-refundable, $50 enrollment fee. Monthly membership fees are drafted on a 30-day rolling basis and are typically withdrawn on the same calendar day each month. Some services in certain states are subject to the applicable state tax at the time of treatment.
The maximum membership amount that may be accumulated is 6 months’ worth of fees is $594 ($99 x 6). The banked funds can be used towards any Juvly service or product. If the funds are not used and your account reaches $594, the funds will automatically expire. For annual memberships, the value is available for 364 days from the date of purchase.
Yearly Membership Specifics:
Yearly Memberships remain active for exactly 12 months from the date of purchase. For example, if you purchase a Yearly Membership on 01/01/2020, it will expire on 01/01/2021.
Should you wish to cancel your Yearly Membership before the 12-month term, no refunds will be issued.
ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.
To the full extent permissible by law, for purposes of any dispute arising out of this agreement, all parties hereto agree to submit to the sole and exclusive jurisdiction of the State of Ohio and to the application of Ohio law.
If any part of this contract shall be held invalid, that part shall be deemed excluded from this contract and the remainder of the contract shall remain in full force and effect.
The Member and Juvly acknowledge that this Agreement constitutes their entire agreement. It cannot be amended except in written form executed by both parties.
This membership is not negotiable, transferable, or cancelable except as otherwise provided herein. Notice of intent to cancel by the buyer shall be provided via email as described above.
As a condition of my enrollment in a Juvly Membership Plan, I agree to the aforementioned terms and conditions.